Xero tax type error


Latest update: - Jack Harrison-Sherlock

Problem

[Input|Output] Problem: The Vend tax rate on one of the products in this sale has a tax type (expense or income) assigned in Xero that doesn't match the account code tax type.  

Setup

  • Vend for Mac or PC 

Cause

A product is assigned an account code in Vend that does not match with the corresponding Xero account tax type. The product may be set up with GST Excluded, but the account code it is assigned is GST Inclusive in Xero.

Solution

  1. Check the tax settings of the errored account in Xero > Chart Of Accounts
  2. Ensure the account tax matches the product tax settings. 
  3. You can do this in bulk by exporting products, Products > Export List

Additional Information

If the product was sold with the incorrect tax associated with it:

  • Temporarily match the account code associated with the product with an account that has the same tax settings in Xero. To do this you will need to edit the product and change the associated account code.

 

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