Sales tax has not updated on the Sell Screen


Latest update: - Brendan

Problem

Sales tax has been updated in Setup but the previous sales tax is still appearing on the Sell Screen. 

Setup

  • Vend for Mac or PC
  • Vend for iPad

Cause

 The Sell Screen has not been synced since the sales tax has been updated.

Solution

 Vend for Mac or PC

  1. Click Sell on the side navigation
  2. Click Status
  3. Click Reset Data

Vend for iPad

  1. Tap the Menu at the top left of the screen
  2. Tap Online
  3. Tap Sync All Data

Additional Information

You should not reset data if you have an errored sale. Follow the steps here for errored sales.

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