How to remove store credit issued in a return


Latest update: - Olivia Petersen

Objective

Remove store credit that has been issued as part of a return.

Setup

  • Vend for Mac or PC

Steps

You will need to void the return that issued the store credit originally. This will take the inventory for any products purchased back out of your store's inventory. You will then need to recreate the return and process it under a different payment type.

  1. Navigate to Sales Ledger
  2. Locate the sale return using the filter options
  3. Click on the sale to expand it
  4. Click on Void
  5. Click OK to close the warning dialogue box
  6. Recreate the return

Additional Information

 

 

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