How to remove store credit issued in a return


Latest update: - Olivia Petersen

Objective

Remove store credit that has been issued as part of a return by voiding and recreating the return.

Setup

  • Vend for Mac or PC

Steps

You will then need to recreate the return and process it under a different payment type.

  1. Navigate to Sales Ledger
  2. Locate the sale return using the filter options
  3. Click on the sale to expand it
  4. Click on Void
  5. Click OK to close the warning dialogue box
  6. Recreate the return

Additional Information

  • Inventory for any products purchased in the original sale will be taken back out of your store's inventory
  • Your user role must have permission to void sales enabled
  • User roles and permissions