Remove store credit that has been issued as part of a return.
- Vend for Mac or PC
You will need to void the return that issued the store credit originally. This will take the inventory for any products purchased back out of your store's inventory. You will then need to recreate the return and process it under a different payment type.
- Navigate to Sales Ledger
- Locate the sale return using the filter options
- Click on the sale to expand it
- Click on Void
- Click OK to close the warning dialogue box
- Recreate the return
- Recreate the return in order to correct inventory and finances
- Your user role must have permission to void sales enabled - User roles and permissions