How do I return redeemed Loyalty back to the customer account?


Latest update: - Olivia Petersen

Question

When a customer pays using loyalty, and then later wants a refund, how do I return that loyalty to the customer account?

Setup

  • Vend for Mac or PC
  • Pro plan

Answer

Issuing Loyalty as a refund is not a function in Vend.

Additional Information

You can issue the redeemed amount as Store Credit when processing a return, or manually.

 

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