Question
Can I restrict or add a limit to certain customers' accounts to block them from making further on account sales?
Setup
- Vend for Mac or PC
Answer
The ability to block customers from using on account sales, or to place a dollar value restriction on these sales is currently not a feature available in Vend.
This would need to be managed manually by the staff members in your store, using the following:
- Create a customer group for customers who are currently restricted from processing on account sales in your store. The group name shows next to the customer when they're added to a sale
- Add a note to the customer's profile (this will need to be manually checked by staff when the customer is added to a sale)
- Edit the customer's name to include details to inform staff of the restriction (do not use if you have integrated with Xero)
Additional Information