When editing a product directly in Retail POS, the current inventory is no longer showing as an editable option.
- Retail POS for Mac or PC
- Retail POS for iPad
By default, Cashier and Manager user roles cannot edit a products inventory levels on the Edit Product page or via a CSV/XLSX import.
Inventory management on the Edit Product page and via a CSV/XLSX import is only available to Admin user roles by default.
Enabling inventory editing with custom user role permissions:
You can customise the Cashier and Manager user role permissions* on the Users page (Setup -> Users -> Roles) to allow inventory editing on the Edit Product page and via a CSV/XLSX import.
- Navigate to Setup -> Users -> Roles
- Select the user role you wish to enable inventory editing for (Cashier or Manager)
- Scroll to the Products section
- Select the Create and edit products checkbox
- Click Save Changes
*Custom user role permissions are only available for Pro and Enterprise plan retailers
To learn more about user roles and permissions, refer to our User permissions in Retail POS guide.