Objective
To add or remove loyalty points from customers in the event of duplicate accounts or incorrect accrual/deduction of loyalty points.
Create a 'loyalty points' product and sell this to the customer in a new sale.
Setup
Vend for Mac or PC
Steps
Creating your loyalty points product
- Create a new product called 'Custom Loyalty Points'
- Give it $0 supply price and retail price
- Give it a 0% tax rate
- Inventory tracking is optional
- Give the product a custom loyalty of $1 when sold
Assigning the loyalty to your customer
- Create a new sale
- Search and assign the customer
- Add your 'Custom Loyalty Points' product
- Change the quantity of the product to the amount of loyalty dollars you wish to add/remove
- Click 'Cash' as the payment type
Additional Information