Setting up your Epson TM-T82II (LAN) for PC, Mac or iPad

  Important

Updating to iOS 14+ on iPad will prompt you to grant the Retail POS app permissions to access Bluetooth and Local Network settings on your iPad.

If declined, this will cause your printer to no longer function. To fix this, ensure that Bluetooth and Local Network Permissions are enabled in Settings > Lightspeed Retail POS (X) on your device.

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Device checklist

In order to set up your receipt printer with your Windows PC, Mac or iPad you'll first need to make sure you have all the peripherals needed.

Cables

You will need a power cable for the printer and an ethernet cable to plug the printer into your internet router.

Receipt Rolls

Make sure you have 80mm receipt rolls. To load your receipt roll open the latch on the top right of the printer, place the roll inside, and pull some of the paper through before closing the lid.

Cash drawer (optional)

You may also wish to set up your cash drawer at the same time, to do this you'll need an RJ12 cable. This is similar to an ethernet cable but is smaller on one end.

Windows PC Mac iPad

Downloading and installing the Epson driver for Windows PC

1. Download the latest printer drivers. This is specialized software that allows the printer to run correctly on your computer. To download the driver for your TM-T82II, go to Epson's website here.

2. Click the Windows Printer Driver drop-down and select Download Page next to EPSON Advanced Printer Driver for TM-T82II 

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3. Scroll to the bottom of the page and select the Accept check box, then click Download.

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4. When this download is completed, go to the Downloads folder on your computer. Right-click on the downloaded file and click Extract all.

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5. Inside the extracted folder, double-click the APD_XXX_T82II.exe file and follow the installation guide instructions.

  Checkpoint

Not sure where to find the download? Go to file explorer and select Downloads from the left-hand list. The download will also appear at the bottom of Google Chrome, click the arrow here and select Show in folder.

Once the driver has been installed, a printer register window will open.


Installing your Epson Printer

You will be brought to the printer setup screen where you'll need to input the following information:

  • Model: Select Epson TM-T82II under model.
  • Name: Type in the name of your choice or leave as default.
  • Port Type: Set this to Ethernet.
  • Port: Leave this as Auto setup.
  • Address: This is where you need to put in your printer's IP address.

  Note

To print the printer's IP Address:

  • Ensure that ethernet cable is connected to your printer and router
  • Switch the printer off and then switch it back on
  • Wait for 20 seconds until the network configuration slip is printed.


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Once you've filled out these fields, click Save settings. A test receipt will be printed confirming that the printer has been successfully set up.


Perform a test print

Now that your printer is installed you can start using it to print your receipts in Retail POS.

To perform a test print, follow the steps below:

1. Navigate to Sell > Sales history

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2. Click a sale to expand it

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3. Click Print receipt

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4. Select the receipt template you’d like to use

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This will take you to the print preview screen. If the Epson is not your default printer, click Change and select the printer from the list.

Once that's been changed you should be able to print out a receipt.


Connecting a cash drawer

Once you've got the printer all set up, you can connect up the cash drawer.

The cash drawer connects to your receipt printer and is triggered to open when you finish a cash sale, and the printer prints the receipt

To setup the cash drawer:

1. Plug the RJ12 connector cable from the cash drawer into the receipt printer.

2. Next, head to your Devices and Printers window on your computer.

3. Right-click on your receipt printer, select Printing preferences > Peripherals.

4. Use the Peripherals drop-down menu to select Cash Drawer.

5. Next, select End of Document and click open on both Cash Drawer #1 and Cash Drawer #2

  Tip

If you want your cash drawer to fire before the receipt prints you can select the Start of Document option instead.

6. Click Apply to save these settings and test by performing a test print from the Sales history

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