Leading SKUs on Your Socket Mobile Scanner

When using your Socket Mobile Scanner in Retail POS, the scanner may add a leading 0 to 12-digit SKU. This can occur if the scanner is set to scan EAN 13-digit barcodes, so when it scans a 12-digit SKU it adds a 0 at the front to make it 13 digits long. To learn how to stop this from happening, follow the steps below:


This is only for manufacturer barcodes on products. Printing labels from Retail POS will already be in the correct UPC format.

To ENABLE EAN-13/JAN, scan the barcode below:


To DISABLE EAN-13/JAN, scan the barcode below:


If you continue to experience difficulties with your Socket Mobile Scanner, contact our Support Team who will be able to help you further.

Did this answer your question?
Have more questions? Contact us so that we can help you out.