Important: If you integrate with Xero or QuickBooks Online (QBO), you must map the correct account code to your gift card payment type and your account for liabilities in the Vend - Xero/QBO mappings page. To learn how to do this for Xero, click here.To learn how to do this for QBO, click here.
Before you start selling your gift cards, you'll need to enable the gift card feature in your Vend store and acquire some gift cards to issue to your customers. To get started with this, check out the video or follow the steps below:
Turning on the Gift Card feature
To activate gift cards head over to Setup -> Gift Cards and click the switch next to Enable Gift Cards so that it displays a green tick.
Note: Only admin users may view this setup screen to enable Vend Gift Cards.
Once enabled, a product called Gift Card will be added to your store. A Gift Card payment option will also be added to the payment screen. This payment option will be used when a customer redeems their gift card.
Turning on Gift Card expiry
On the Gift Card setup page, locate the Expiry section and click the button so that it displays a green tick. A Expires in section should now appear with a text field and a drop-down menu to customise your Gift Card expiry dates. For steps on how to set this up, check out this link here.
Important: If you have a Xero or QBO account connected to Vend, you will need to set up your store so that revenue posts to Xero or QBO when gift cards expire. For information on this, click here.
Getting your physical Gift Cards
After you've enabled the feature, you'll need to get your physical Gift Cards. You can purchase these from a gift card supplier or print out your own with unique codes. We recommend you use code 128 barcodes with unique alphanumeric codes between 6 - 16 characters. We also highly recommend you use non-sequential codes, this will reduce risks associated with fake gift cards and prevent people from guessing the next sequence easily.
If you are looking for somewhere to supply physical gift cards, Vend has partnered with Plastic Printers to help get you high-quality gift cards for your store. Enter the promo code "Vend11" during the online ordering process, and you will receive a special Vend discount of 11%.
For more information on Vend's Gift Card feature, check out this article.