Redeeming Store Credit


Latest update: - Mikey Jarvis

To redeem a customer's store credit, follow the steps below:

1. Create the sale for the items the customer wishes to purchase and add their customer account to the sale.

2. Click Pay to proceed to the payment screen.

3. Once in the payment screen, you will see the amount owed as well as a range of payment options.

4. There are two ways a customer may use their store credit to pay off a customers sale.

  • Pay off the entire sale: Click the blue Store Credit button at the bottom of the page.

  • Pay a partial payment: Change the amount tendered to the desired amount first, and then click the Store Credit button below.

You can then charge the customer for the outstanding amount using another payment method such as cash or credit.

5. This will complete the sale and deduct the used store credit from the customer's account. The customer will be able to see their updated store credit amount on the sale receipt.


For more information on Store Credits in Vend, check out this article.


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