Migrate Existing Loyalty Program to Vend

Latest update: - Admin

Moving your existing Loyalty program to Vend is easy. Our support team can import existing Loyalty balances into Vend for you, so you can continue right where you left off.

All you need to do is provide us with a CSV file with the list of your customers from Vend and their current Loyalty balances. The CSV file needs to contain the customer code for the customers in Vend, their first and last names, and the loyalty balance you wish them to have.

The only thing to consider is that Vend uses a currency based Loyalty program, so if your existing program uses points or free items, you will need to convert any existing balances into your currency and set the new earn rates accordingly.

To get help with importing your Loyalty balance contact Vend support here.

If you would like more information on Vend's Loyalty feature, check out this article.

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