Turn Loyalty off for Existing Customers

Turn Loyalty off for existing customers

There are some people on your customer list that you may like to disable Loyalty for. This may include:

  • Staff members
  • Wholesale rate customers
  • Customers who do not wish to be enroled.

Loyalty can be turned off one by one, or in bulk, using a CSV import.

To remove a customer from your Loyalty program, follow the steps below:

Step 1

Open your customer page, and find the customer in your customer list.

Step 2

Click View to open the customer's page.

Step 3

Click Edit Customer.

Step 4

Untick the Loyalty box.

Step 5

Save the changes.


If you would like more information on Vend's Loyalty feature, check out this article.