Once you've turned your Loyalty program on, you might want to customise the Loyalty amounts earned on some products. You could set them to zero Loyalty, or set them to a fixed amount.
Products that have custom Loyalty amounts do not have the Loyalty amount adjusted when you change the price of the product sold (for example, discounts).
Products you might like to customise include:
- Shipping charges
- Gift Vouchers
- Credit Notes
- Any other admin products, like cash float.
To customise a product's Loyalty amount, follow the steps below:
Open the product edit page.
In the Loyalty section, select A custom Loyalty of, and type the amount you'd like to set.
Finally, save your changes.
If you would like more information on Vend's Loyalty feature, check out this article.