Discounts and Loyalty

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How does Loyalty work with discounts?

There are two types of Loyalty used with products in Vend:

  • Custom Loyalty amounts, where you set a fixed Loyalty amount for a product.

  • Regular Loyalty amounts, where the Loyalty value is determined by the earning ratio you set in your store.

When a Custom Loyalty value is set, any time that product is sold it will earn the custom loyalty value for the customer regardless of any discount applied to the retail price.   

Products with regular, ratio-based Loyalty, will have the Loyalty amount earned adjusted based on the new price.

Important: Using the discount button (either for a percentage or dollar amount discount) will not change the Loyalty earned in the sale for any products.

If you would like more information on Vend's Loyalty feature, check out this article.