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Redeeming loyalty

When a customer wants to pay for a sale with their Loyalty balance, it is simple and easy for your staff.

Follow the steps below to learn how to do this.

Just add the items and the customer to the sale and click Pay.

Customers can pay:

  • All of the sale with Loyalty
  • Part of sale with Loyalty

Pay all of the sale with Loyalty

To pay the entire sale with Loyalty, choose the Loyalty payment type. This will be greyed out if the customer does not have enough Loyalty to pay for the wholesale.

Pay part of a sale with Loyalty

To pay part of a sale with Loyalty, type the amount to be paid by Loyalty into the total field. This must be equal to, or less than, the total Loyalty the customer has. If it is, the Loyalty payment button will now be available.

Click the Loyalty payment button. Then, pay the remainder of the sale off using another payment type.


If you would like more information on Retail POS's Loyalty feature, check out this article.


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