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Voiding a Sale and Completing Returns with Loyalty

What happens when I void a sale?

When you void a sale in the history screen, any associated Loyalty will be removed from the customer's account.


What happens when I complete a return?

When you return a product, the Loyalty amount associated with that item will be removed from the customer's account.


If you would like more information on Retail POS's Loyalty feature, check out this article.


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