There are several limitations to using Shopify and Vend Loyalty together. If your Shopify store is a major sales channel, we do not recommend using Vend Loyalty and Shopify at the same time.
If your Shopify store is only a minor sales channel, you may still wish to use both features. Make sure you read the limitations below before deciding to use Shopify and Vend Loyalty together.
- Customers who make their first purchase through your Shopify store will receive a welcome email for your loyalty program.
- Loyalty is only accrued on products with a Custom Loyalty amount set. Those using the default loyalty ratio will not accrue loyalty.
- Loyalty cannot be redeemed via Shopify and can only be redeemed in-store.