Monthly Turnover Limits

Latest update: - Mikey Jarvis

Vend’s latest Lite plan includes a monthly turnover limit. Retailers on the Lite plan who exceed this turnover limit three times in a calendar year will need to move to the Pro Plan.

Calculating turnover:

Turnover is calculated in the trading currency for retailers who trade in the following currencies; USD, AUD, NZD, GBP, CAD, EUR, ZAR, SGD. If you’re trading in a different currency, your turnover will be converted to USD.

The monthly turnover limits before a plan upgrade is required are as follows:

$20,000 $25,000 $30,000 £15,000 $30,000 €20,000 R200,000 $30,000

Please note:

  • Fluctuations in exchange rates for USD may result in variations of turnover calculations. Vend will always use the most current rates when converting to USD.
  • Product returns will be attributed for in the turnover of the month in which the product was returned.
  • You will be notified after every calendar month that you exceed the Lite plan’s turnover limit.

Exceeding turnover on the Lite plan

If your monthly turnover exceeds the turnover limit of the Lite plan (in your local trading currency, where supported, otherwise USD) three times in a calendar year, you will be upgraded to the Pro plan and charged the Pro plan price. You will not be restricted from trading.

There is no turnover limit on our Pro plan, and you will also have access to all of our advanced retail management tools. Learn more about our plans here. You can switch over to our Pro plan at any time.

Updates to your billing date

When you move across to the Pro plan, your billing date will be reset. You will continue to pay monthly or annually depending on your current setup and will be credited back the remaining amount of the Lite plan for the unused days or months. This credit will be automatically applied against your next bill.

Downgrading to the Lite plan

You will be able to downgrade to the Lite plan so long as your regular turnover does not exceed the monthly turnover limit in your relevant currency.

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