Conditional Promotions in Vend


Latest update: - Mikey Jarvis

To get started with conditional promotions, follow the steps below:

1. Navigate to Products -> Promotions and click the Add Promotion button on the top right side of the page.

2. Add in all the relevant details for this promotion.

3. In the Type of Promotion section, select Advanced to create a conditional promotion.

The types of conditional promotions you can create are:


Buy and Get a Discount

1. To create a "buy one, get one" promotion, select Buys the following items from the drop-down next to When a customer.

2. Specify which products are included in this promotion and how many of them your customer needs to buy to qualify for the promotion discount.

3. Choose what will happen when your customer buys these items. In this case, we want to choose Get the following items from the drop-down next to Then they will.

4. Specify the discount your customer will receive if their order qualifies for this promotion and which products will receive this discount.

Note: If you choose to create a "buy one, get one free" promotion, the item(s) your customer "gets" for free must not be more expensive than the item(s) they have "bought".

5. Once you have completed the steps above, you may specify which of your customers are eligible for this promotion in the Target this Promotion section.


Buy and Earn Loyalty

Important: You will need to attach your customer to the sale for them to qualify for this promotion.

1. If you would like to promote your loyalty programme by having your customers earn additional loyalty when buying certain items, select Buys the following items from the drop-down next to When a customer.

2. Specify which products are included in this promotion and how many of them your customer needs to buy to qualify for the promotion discount.

3. Choose what will happen when your customer buys these items. In this case, we want to choose Earn loyalty from the drop-down next to Then they will.

4. Specify how much loyalty the customer will receive if their order qualifies for this promotion. This will always be a multiple of the normal loyalty amount your customer would earn from purchasing the products you've included in this promotion.

Note: This loyalty multiplier will not apply to products with custom loyalty. Make sure to exclude these products from this type of promotion to avoid any confusion on the sale.

In the example below, we have chosen 2 which means a customer will earn 2 times the loyalty they normally would if they qualify for this promotion.

5. Once you have completed the steps above, you may specify which of your customers are eligible for this promotion in the Target this Promotion section.


Spend and Get a Discount

1. To create a "spend and get" promotion, select Spends the following amount from the drop-down next to When a customer.

2. Specify which products are included in this promotion and how many of them your customer needs to buy to qualify for the promotion discount.

3. Choose what will happen when your customer buys these items. In this case, we want to choose Get the following items from the drop-down next to Then they will.

4. Specify the discount your customer will receive if their order qualifies for this promotion and which products will receive this discount.

Note: If you choose to create a "Spend some, get one free" promotion, the item(s) your customer "gets" for free must not be more expensive than the item(s) they have "bought".

5. Once you have completed the steps above, you may specify which of your customers are eligible for this promotion in the Target this Promotion section.


Spend and Earn Loyalty

Important: You will need to attach your customer to the sale for them to qualify for this promotion.

1. If you would like to promote your loyalty programme by having your customers earn additional loyalty when spending a certain amount on some or all of your products, select Spends the following items from the drop-down next to When a customer.

2. Specify which products are included in this promotion and how many of them your customer needs to buy to qualify for the promotion discount.

3. Choose what will happen when your customer buys these items. In this case, we want to choose Earn loyalty from the drop-down next to Then they will.

4. Specify how much loyalty the customer will receive if their order qualifies for this promotion. This will always be a multiple of the normal loyalty amount your customer would earn from purchasing the products you've included in this promotion.

Note: This loyalty multiplier will not apply to products with custom loyalty. Make sure to exclude these products from this type of promotion to avoid any confusion on the sale.

In the example below, we have chosen 2 which means a customer will earn 2 times the loyalty they normally would if they qualify for this promotion.

5. Once you have completed the steps above, you may specify which of your customers are eligible for this promotion in the Target this Promotion section.


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