If you are using a triPOS terminal with a different payment processor such as Chase Paymentech or Heatland Payments, you will need to complete an additional setup step when pairing this terminal to Vend.
To do this, open your Vantiv triPOS payment type in Vend by navigating to Setup -> Payments and clicking on Vantiv triPOS.
Note: If you have not yet set up a payment type in Vend for your Vantiv triPOS terminal, click here to get started.
Once the Vantiv triPOS payment type page is open, click the Pair New Payment Terminal button at the bottom of the page.
A popup will appear, prompting you to enter your activation code and assign this terminal to one of your store's registers.
First, enter your activation code, as it is shown on your payment terminal screen.
Then, click "Use a different payment processor instead of Vantiv?" to reveal a new field called Terminal ID.
Here you will need to enter the terminal ID.
The Terminal ID is an identifier that helps Vantiv know which payment processor is being used for your transactions in Vend. The steps to retrieve your terminal ID can be found in the dealer letter that was sent to you by Vantiv.
Once you have retrieved your terminal ID and entered into the terminal ID field in Vend, choose the register you'd like to assign this payment terminal to and click Pair Terminal.
You should now be all setup and ready to take payments with your triPOS terminal.