If you have recently hired new staff in preparation for the holiday period, they may need to learn the basics of Retail POS before they can start selling. Below is a list of articles and videos that you or your cashiers can access to get started with Retail POS!
Accessing Retail POS and switching users:
This portion will show you how to log into Retail POS and access the sell screen. It will provide steps on how to switch between users as well. To see this process, click the article link here.
Selling with Retail POS:
In this article, you will find out how to add products to a sale via searching, scanning, and quick keys.
You’ve learned how to add products to the sale, now it’s time to learn how to create customers. For an article on how to do this, click here.
Processing on account and layby sales:
Here’s more information about how to process different types of sales in Retail POS, including on account and layby sales
2. Layby sales
Payments and returns:
Find out how to complete a sale and also how to process returns as well.
Do your customers want store credit instead of refunds? Click here to learn how to issue store credits.
You can issue various types of receipts to your customers. To learn more about these, check out the list of articles below.
Closing up and cash management:
Find out the best way to close off Retail POS for the day.