If you have recently hired new staff in preparation for the holiday period, they may need to learn the basics of Vend before they can start selling. Below are a list of articles and videos that you or your cashiers can access to get started with Vend!
Accessing Vend & Switching Users:
This portion will show you how to log into Vend and access the sell screen. It will provide steps on how to switch between users as well. To see this process, click the article link here.
A video walkthrough can also be found here.
Selling with Vend:
For a video walkthrough of this process, click the link here.
You’ve learned how to add products to the sale, now it’s time to learn how to create customers. For an article on how to do this, click here. If you prefer a video walkthrough on creating customers, click this link.
Processing On-account and layby sales:
Here’s more information about how to process different types of sales in Vend, including to on-account and layby sales
2. Layby sales
Payments & Returns:
Find out how to complete a sale and also how to process returns as well.
Do your customers want store credit instead of refunds? Click here to learn how to issue store credits.
You can issue various types of receipts to your customers. To learn more about these, check out the list of articles below.
As it’s the holiday season, this one may be particularly important! Refer to the article linked above or check out this video to watch a walkthrough on how to issue gift receipts.
Closing Up & Cash Management:
Find out the best way to close off Vend for the day.
For a video walkthrough on these processes, click here.