Using the Vend Support Community


Latest update: - Mikey Jarvis

Using the Vend Support Community

The Vend Support community is composed of retailers, partners and Vend staff members working collaboratively on answers, retail concepts and product feedback.

For information on how to sign up and get started, follow the guide below:


Signing up

Before you can create and follow posts, you must sign up with your name and email address. To do this, click the 'sign in' button at the top of the screen.

Once here, you'll notice a section in the bottom right of the window that says 'sign up'.

Note: If you have already emailed Vend Support using your email address before, you already have an account. You will just need to create a password by clicking on the 'get a password' link on the bottom left.

Clicking this 'sign up' link will take you to the sign-up screen where you will need to fill in your name and email address.

Once you have completed this, a link will be sent to your email. Click this link to create a password and complete the sign-up process.


Creating a post

Now that you're signed into the community, you'll be able to create and submit community posts. To create a post, click the 'new post' button.

Give your post a title and a clear description. Once you're satisfied with the details provided, choose a topic for your post and click 'submit'


Following a post

Sometimes, you might like to be kept updated on posts made to the Vend community. With Vend's new community feature, you can follow posts that are relevant to you by opening the post and clicking the follow button at the top.

After following a post, you will be updated via email every time a new comment is made. Following posts can be very useful when you see a question or query that you would like to see answered in the future.

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