Setting up iZettle
iZettle are a payment company who aim to make setting up and processing payments fast, secure and super simple. iZettle payments are available in:
When you sign up for iZettle, you'll get a secure card reader so that you can process credit and debit card payments on the Vend Register app.
You'll need to get a card reader to use with each of your iPads.
Signing up for an iZettle account also gives you access to their free app, which provides you with reporting on your sales.
Setting up the payment type
- Connect the iZettle Card Reader to your iPad via Bluetooth. You can find instructions on the iZettle help site here.
- You'll be prompted to download the iZettle app. Download this so you can access their payment reporting and refunds.
- In the Vend Register app, tap the menu button to open the side menu bar.
- Choose 'Dashboard'. Your Vend dashboard will open.
- Select 'Setup'.
- Choose 'Payment Types'.
- Tap 'New Payment Type.'
- Choose 'iZettle' and name the payment type 'iZettle'. Click Save.
- Tap the menu button to open the side menu bar.
- Choose 'Settings'.
- Tap 'Hardware' and select 'Login to iZettle'.
- Enter your iZettle account details and click 'Sign In'.
You're now ready to start taking payments.
Taking a payment using iZettle payments
To accept payment via iZettle payments:
- Make sure your iZettle card reader is connected and powered on.
- Hit 'pay' in the Vend Register app on your iPad.
- On the payment screen, confirm the amount you want to pay. You can process a full payment or a part payment.
- Click the 'iZettle' button. You'll be prompted to insert the customer's card.
- Hand the card reader to the customer, so they can enter their PIN.
- Once the payment is accepted, a receipt will be printed, and the sale closed (or if it was only a partial payment, you'll be returned to the payment screen to complete the payments).
Note: The minimum payment amount for iZettle payments is £1.00
Issuing a refund using iZettle payments
Payments taken via iZettle need to be refunded via the iZettle app. Open the iZettle app, and find the payment you need to refund.
Click 'Reverse Transaction'.
Note: iZettle only allows refunds/reversals on the day the payment is taken.
- If the iPad can't connect to the card reader, check it is still connected via Bluetooth to the iPad. You can also try turning it off and on.
- If your card reader doesn't turn on, the battery might be flat. Use the Micro USB charging cable to recharge it. You can still accept payments while charging.
- iZettle accounts also have some daily payment limits. You can read about these here.
- The iZettle card reader does not have inbuilt receipt printing. If you wish to provide your customer with a receipt, you'll need to either use email receipts or use one of our approved receipt printers for Vend on iPad..