iPad Hardware Bundle
Device checklist:
before you get started you'll first need to make sure you have all the peripherals needed for setting up your hardware on your iPad.
Devices:
- Star TSP 100 LAN Receipt Printer OR Star 650II BTI Receipt Printer
- Socket Mobile CHS 7Qi
- Star Drawer SMD2-1214
Cables:
- A power cable for the printer
- An ethernet cable to plug the printer in to your internet router
Note: If you have selected the Star 650II BTI printer you will not need this ethernet cable
- A specialised cash drawer cable. This is similar looking to an ethernet cable but is smaller on one end.
Receipt Rolls:
Make sure you've got your 80mm receipt rolls for your printer ready to go. To load your receipt roll open the latch on the top right of the printer, place the roll inside and pull some of the paper through before closing the lid.
Once you've taken stock of these peripherals follow the guide below to get everything setup.
Setting up your Barcode Scanner
First things first, you'll want to set up your Socket Mobile scanner. This is a bluetooth scanner so it will connect wirelessly to the iPad.
1. Press and hold the small power button until the LED turns blue, and it beeps twice (it will beep low and then high).
2. Your Socket barcode scanner is now powered on. For use with the iPad you'll want to set the scanner to iOS mode.
Running the scanner in iOS mode will ensure any of your vend products scanned are automatically added to the sale. Tapping other fields will open the on-screen keyboard.
To enable iOS mode, print this page and scan the below barcode. The scanner will beep 3 times to confirm the mode change.
3. Next, head to your iPad and tap the 'Settings' icon to open the Settings App. Tap the 'Bluetooth' menu to open the Bluetooth settings.
4. Turn Bluetooth on. Your iPad will search for available devices to connect with. Once it locates the barcode scanner, Socket CHS, tap it to connect.
Your scanner should now be all set up and ready to go. To test that it's working correctly, open the Retail POS app, scan a product barcode that has been added in Retail POS. The product should automatically be added to the sell screen.
Having trouble connecting your scanner?
If the scanner is appearing in the bluetooth list on your iPad but not connecting, tap the 'i' icon and choose 'Forget This Device'. Next, hold down the two top buttons on the scanner until you hear 3 descending tones. You've now successfully unpaired the scanner. Try to pair it again using the above steps.
Using the barcode scanner for scanning product, customer, and receipt information?
You can also put your socket mobile into 'Keyboard Mode'. This will allow you to scan product, customer, and receipt information into places other than the sell screen. Using this mode requires you to tap the correct field before scanning the barcode and delete the content in the field (for example, the customer search or product search field).
Tip: Try scanning the following barcodes directly on screen, if it doesn't work, print off this page and scan it from there. These barcodes will also be in the manual that came with your socket mobile scanner.
To enable Keyboard mode, disconnect your scanner from the iPad and scan the factory reset barcode below:
Next, turn the scanner back on and scan the below barcode to activate HID mode:
Reconnect your scanner to the iPad via bluetooth.
Tip: This mode treats the scanner as a keyboard. If you need to access the standard on-screen keyboard, double-click on the scanner's power button.
For more help using the Socket Mobile Bluetooth Barcode scanner, check out Socket Mobile's user manual here.
Setting up your Star TSP 100 LAN Receipt Printer
If you've purchased a Star 650II BTI printer as part of this bundle, click here
Next you'll be setting up your Star Receipt Printer. First, lets prepare the printer. To do this:
1. Plug in the ethernet cable to your router and connect the other end to the printer. The Ethernet port is the port located on the back left-hand side of the printer.
2. Next, plug the power cord into the power connector on the printer and into your main (AC) power supply.
Checkpoint: At this stage your printer should be connected to your network. Hold down the 'feed' button and turn the printer on. This will print two slips. The second slip should have the printer's IP address if successfully connected.
Now that you've done this you can go ahead and setup the printer on the iPad:
1. On your iPad, connect to the WiFi connection in your store.
2. Open the Retail POS iPad app and Tap the menu icon. The sidebar will open.
3. Select Settings > Hardware > Add Printer to generate the “add printer” form:
4. Tap the blue 'Find' button. To auto-add your printer select “TSP 143”, if available.
Checkpoint: No printer found? We’ve got you covered: tap “printer model” and choose the Star TSP 143. Enter the printer IP address from the receipt slip printed from Checkpoint 1
5. Select a name for your printer. This can be anything you choose such as “Cashier 1” or “Receipt Printer”. Include your selection in the “name” field.
6. Select one of the following receipt options:
- a standard receipt - this is a typical end-of-sale receipt.
- a secondary receipt - this is a receipt that only prints certain items.
7. Choose whether you'd like your receipts to be printed automatically. If you don't automatically print a receipt, you won't be able to manually print one during the sale.
8. Choose the number of receipt copies you’d like to print for each sale
9. Click “save” to add your printer.
Checkpoint: Run a test sale to ensure your setup is successful. If your receipt fails to print, go back to checkpoints 1&2. Remember to void the test sale after your receipt is printed!
Setting up your Star 650II BTI Receipt Printer
If you've chosen the bluetooth option for this bundle, the set up steps are slightly different.
You'll first need to connect the printer to your iPad in bluetooth settings. To do this:
1. Turn on 'Bluetooth' in the app settings.
2. Open the Settings app on your iPad.
3. Tap the 'Bluetooth' option under 'General Settings'.
4. Ensure Bluetooth is turned on.
Checkpoint 1: The Bluetooth slider should be green and switched to the right. If the slider is to the left and in gray, tap again to ensure Bluetooth is ‘on’.
5. On the back of the printer, press and hold the PAIR button for 5 seconds or more.
6. In the Bluetooth 'Device list' on the iPad tap 'Star Micronics'
7. Type in the device PIN: 1234 if required.
A tick should appear next to the device confirming that it's successfully connected.
Now that you've got your printer connected up to your iPad you're ready to add it to the Retail POS app. To do this:
1. Open the Retail POS app and Tap the menu icon. The sidebar will open.
2. Select Settings > Hardware > Add Printer to generate the “add printer” form:
3. Tap the blue 'Find' button. To auto-add your printer select '650II BTI' OR Tap the 'Printer Model' section and select 'Star 650II BTI'.
Checkpoint 2: You do not need to put any information into the "Bluetooth Adress" field here. If you get a printer not found error, check and make sure that this field is empty.
4. Select a name for your printer. This can be anything you choose such as “Cashier 1” or “Receipt Printer”. Include your selection in the “name” field.
5. Select one of the following receipt options:
- a standard receipt - this is a typical end-of-sale receipt.
- a secondary receipt - this is a receipt that only prints certain items.
6. Choose whether you'd like your receipts to be printed automatically. If you don't automatically print a receipt, you won't be able to manually print one during the sale.
7. Choose the number of receipt copies you’d like to print for each sale
8. Click “save” to add your printer.
Checkpoint 3: Run a test sale to ensure your setup is successful. If your receipt fails to print, go back to checkpoints 1&2. Remember to void the test sale after your receipt is printed!
Set up your Cash Drawer
Once you've got the printer all set up, you can connect up the cash drawer.
The cash drawer connects to your receipt printer, and is triggered to open when you finish a cash or cheque sale and the receipt is printed by the printer. A manager or admin can also manually open the cash drawer directly within Retail POS.
To setup the Cash Drawer, follow the instructions below:
1. Plug the RJ12 connector cable from the cash drawer into the receipt printer.
2. Open up the Retail POS app and tap the menu button to open the sidebar menu.
3. Tap 'Settings' and choose 'Hardware'.
4. Select the printer you want to attach the cash drawer to.
5. On the printer settings page in Register, toggle the 'Cash drawer enabled' setting to 'on'.
6. Toggle the 'Open cash drawer on sale' setting to 'on'.
You should now be setup with your Scanner, Printer and Cash Drawer!
You can also check out the idividual articles for your devices below:
Star TSP 100 LAN Receipt Printer