Recommended hardware and computer specs for Retail POS (X-Series)

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Below is a list of recommended hardware to use with Retail POS. This includes tested and supported receipt printers, barcode scanners, cash drawers and label printers.

If you would like to set up this hardware yourself, you can follow along with step-by-step instructions by clicking on the relevant links below.

If you are a bigger store with more complex requirements or need additional help, our Retail POS Experts are here to help. They can completely remove the hassle of sourcing and setting up hardware in your store. Get in touch with a Retail POS Expert to arrange a session now.

Computers and Tablets

Retail POS is designed to run in the browser and this means that it can be run on most computers. The Retail POS app also allows retailers to use Retail POS on iPad — to ensure you get the most out of Retail POS, we recommend the following specifications.

Platform Windows Mac iPad
Operating System Windows 7, Windows 8, Windows 10, Windows 11, Microsoft Surface Pro. Mac OSX El Capitan, Sierra, High Sierra, Mojave, Catalina, Big Sur, Monterey

iOS 14 or above.

For more information about using Retail POS on an iPad, click here.

Browser

Google Chrome 98+

Edge 97+

Firefox 96+

Google Chrome 98+

Safari 11.1

Edge 97+

Firefox 78+

Retail POS Register iPad app, Mobile Safari 10.3
Printing Star TSP100 (143) LAN or Epson TM-T88V LAN. You can also use the USB model of the Star TSP100 (143) if you prefer. Star TSP100 (143) LAN or Epson TM-T88V LAN. You can also use the USB model of the Star TSP100 (143) if you prefer. LAN: Star TSP100 (143) or Epson TM-T88V.
Bluetooth: Star 650II BTI or the Star mPOP.
USB: TSP100IIIU (with Lightning cable)
Receipt Printers

 

  Supported Printers

Windows

Star TSP100 (143) LAN
Star TSP100 USB
Star TSP100III (Wireless)
Star TSP100III (USB)
Star TSP100III (Bluetooth)
Star EMEA TSP 143IIIU (USB)

Epson TM-T82II (Ethernet)
Epson TM-T82II (USB)
Epson TM-T82IIIL (LAN)
Epson TM-T88V (Ethernet)
Epson TM-T88VI (Ethernet)
Epson TM-m30II and TM-m30II-NT (Ethernet)

Mac

Star TSP 100 (143) LAN
Star TSP 100 USB
Star TSP100III (Wireless)
Star TSP100III (USB)
Star 650II BTI (Bluetooth)
Star EMEA TSP 143IIIU (USB)
Star mC-Print 2 and mC-Print 3

Epson TM-T82II (Ethernet)
Epson TM-T82II (USB)
Epson TM-T82IIIL (LAN)
Epson TM-m30II and TM-m30II-NT (Ethernet)
Epson TM-m30II and TM-m30II-NT (USB)
Epson TM-T88V (Ethernet)
Epson TM-T88VI (Ethernet)

iPad

Star TSP 100 (143) LAN
Star TSP100III (Wireless)
Star TSP100III (USB)
Star TSP100III (Bluetooth)
Star 650II BTI (Bluetooth)
Star mC-Print 2 and mC-Print 3
Star SM-S230i (Bluetooth)
Star mPOP (Bluetooth)**

Epson TM-T82II (Ethernet)
Epson TM-m30II and TM-m30II-NT (Ethernet)
Epson TM-m30II (Bluetooth)
Epson TM-T88V (Ethernet)
Epson TM-T88VI (Ethernet)

**The Star mPOP is a receipt printer and cash drawer in one device.

  Additional information

If you are planning to use a cash drawer, ensure your printer has an RJ12 port. Plugging an RJ12 cable from your cash drawer to your receipt printer will allow the cash drawer to open automatically after printing a receipt. For more information on this scroll down to the Cash Drawer section below.

Printers for Windows and Mac will need the latest drivers to run. To download and install these drivers, select and follow the specific instructions for your supported printer here.

Retail POS does not support serial/parallel adapted to USB printers.

Barcode Scanners
  Supported Scanners

Windows

Honeywell 1400G Series USB
Honeywell 1450G Series USB
Honeywell 1470G Series USB
Honeywell 1472G Series USB
Socket Mobile S700/S740 (For Bluetooth compatible PC's only)

Mac

Honeywell 1400G Series USB
Honeywell 1450G Series USB
Honeywell 1470G Series USB
Honeywell 1472G Series USB
Socket Mobile S700/S740
Motorola CS3000

iPad

Socket Mobile S700/S740
Built-in iPad camera*

Zebra CS6080

Zebra CS4070

For more information on setting up these supported scanners with Retail POS, refer to our Scanner help guide section here.

*the Retail POS app only supports adding a product to a sale on the sell screen using the built-in iPad camera and this functionality cannot be used in any other field in the Retail POS app.

 

Cash Drawers
  Recommended Cash Drawers

Windows, Mac
and iPad*

Star SMD2-1317
Star SMD2-1617
Star CD3-1313
Star CD3-1616
Star CD4-1416
Star CD4-1616

iPad

Star mPOP (Bluetooth)**

*These cash drawers need to be connected to a supported receipt printer via a RJ12 cable.

**The Star mPOP is a receipt printer and cash drawer in one device.

Retail POS also supports any cash drawer that is able to connect to a compatible receipt printer via an RJ12 cable.

To confirm if your cash drawer is RJ12 compatible, look for the port shown below.cashdrawer.png To learn more about Cash Drawers and how to set them up with your receipt printer, click here.
Label Printers

Retail POS has a built-in barcode generator to convert your SKUs into barcodes and print them to label sheets or a dedicated label printer.

Dymo 450 Turbo (discontinued)

The Dymo 450 Turbo is available for both Windows PC and Mac and connects to your computer via USB.

For a step-by-step guide on how to set up the Dymo 450 Turbo, refer to our Setting up your Dymo 450 Turbo Label Printer for Windows PC or Mac guide.

While Dymo supports a range of different label sizes we recommend the 11352, 30336 or 1738541 Dymo labels for use with Retail POS.

Dymo 550 and Dymo 550 Turbo

The Dymo 550 and Dymo 550 Turbo label printers are available for both Windows PC and Mac. These can be connected via USB directly to your device, or via Local Area Network (LAN) using an ethernet cable connected to your router.

For a step-by-step guide on how to set up the Dymo 550 and Dymo 550 Turbo, refer to our Setting up your Dymo 550 or Dymo 550 Turbo label printer for Windows PC or Mac guide.

While Dymo supports a range of different label sizes we recommend the X Dymo labels for use with Retail POS. The Dymo 550 and Dymo 550 Turbo use Automatic Label Recognition and are only compatible with Dymo manufactured labels using RFID technology.

For more information on compatible labels with the Dymo 550 and Dymo 550 Turbo, refer to the Dymo LabelWriter Labels page.

  Important

  • Labels printed from Retail POS are in the Code 128 barcode format and are readable by most 2D scanners.
  • Labels smaller than 21mm are not supported in Retail POS.

  Tip

For a quick overview of all hardware and payments providers that currently work with Retail POS on iPad, Mac or PC check out the Retail POS Hardware Guide on our website.

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