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Setting up your Socket Mobile scanner

  Important

The Socket Mobile S700 scanner is currently experiencing issues scanning Bookland EAN codes. These codes are used globally for books and begin with the numbers “978”.

The Socket Mobile S740 scanner is unaffected by this issue and Socket Mobile recommends that retailers with affected S700 scanners reach out to their supplier to get the model replaced.

For all queries related to this issue, please contact the Socket Mobile support team.

Socket-Scanner-S700-blue.png

This guide provides step-by-step instructions on how to pair your Mobile Socket Scanner for your Mac, Windows, iPad, and Android. The following models are compatible with Retail POS:

  • Socket Mobile 7Qi and 7Ci (discontinued by Socket)
  • Socket Mobile S700
  • Socket Mobile S740 and S760
  • Socket Mobile D740, D750 and D760
  • Setting up a Socket Mobile scanner for Mac

    1. Press and hold the small power button until the Bluetooth LED turns blue and the scanner beeps twice

    Socket-Scanner-S700-blue.png

    2. Your Socket barcode scanner is now powered on. Click the Bluetooth icon on the top right of your computer and select Bluetooth Preferences.

    3. This will open a window that will search for your scanner. Once it's been detected, click the pair button.

    4. Wait a few seconds until the Socket emits a single beep to indicate that the Mac has successfully paired with the scanner.

    Your Socket Mobile should now be all setup! To test that it's connected, open up a notepad or word processing application and scan in a barcode. You should see the barcode number appear here.

      Not working?

    Follow the steps below to reset and reconnect your scanner.

    If you've connected your scanner to your computer but it's not scanning in any information, it may have been previously set to iOS mode.

    To enable Keyboard mode, disconnect your scanner from the iPad and scan the factory reset barcode below:

    Screen_Shot_2018-10-30_at_1.55.29_PM.png

      Tip

    Try scanning the following barcodes directly on screen, if it doesn't work, print off this page and scan it from there. These barcodes will also be in the manual that came with your socket mobile scanner.

    Next, turn the scanner back on and scan the below barcode to activate HID mode:

    Screen_Shot_2018-10-30_at_1.59.11_PM.png

    Reconnect your scanner to your Mac via Bluetooth.

    For more help using the Socket Mobile Bluetooth Barcode scanner, refer to Socket Mobile's user manuals here.

    Enable Auto Mode

    Auto Mode allows you to automatically scan a barcode without the cashier having to handle the scanner or press the scan button, simply by waving the barcode in front of the stationary scanner.

    This function requires a Socket Mobile Charging Stand.

      Note

    The Socket Mobile 7Qi, 7Ci, and S700 do not support Auto Scan mode

    To enable Auto Mode:

    1. Pair and connect the scanner to your device prior to placing it in Auto Mode. The Scanner is not discoverable when in Auto Mode and in the Stand.
    2. Scan the barcode below:
      auto.png
    3. Auto Mode is now enabled. Place the scanner in the Socket Mobile Charging Stand.

      Important

    When the scanner is in Auto Mode, it will switch to presentation trigger mode when it detects power on the cradle pins.

    When the scanner is removed from the cradle it will remain in presentation trigger mode until the user presses the trigger, at which point it will switch to normal manual trigger mode.

    To re-enable Auto Mode, scan the above barcode again.

  • Setting up a Socket Mobile scanner for Windows

      Important

    Your Windows PC will need to be Bluetooth compatible to pair with the Socket Mobile scanner.

    1. Press and hold the small power button until the Bluetooth LED turns blue and the scanner beeps twice

    Socket-Scanner-S700-blue.png

    2. Your Socket barcode scanner is now powered on. For use with Windows, you'll need to ensure the scanner is set to keyboard mode. To enable keyboard mode, scan the below barcode

    Screen_Shot_2018-10-30_at_1.59.11_PM.png

      Tip

    Try scanning the following barcodes directly on the screen, if it does not work, print off this page and scan it from there. These barcodes will also be in the manual that came with your socket mobile scanner.

    3. Next open the Settings page by clicking the Windows icon and then the settings cog. Alternatively, you can search for "settings "in the bottom left search bar.

    4. In Settings, click Devices from the list of options.

    windows-settings-devices.png

     

    5. Click Add Bluetooth or other devices at the top of the page.

    add_bluetooth.png

    6. Next, select Bluetooth in the Add a device screen.

    select_bluetooth.png

    7. Your computer will search for nearby Bluetooth devices, once it finds your Socket scanner, click it to pair. 

    select_socket.png

    8. Wait a few seconds until the Socket emits a single beep to indicate that the computer has successfully paired with the scanner. Click Done in the pop-up menu to finish.

    Your scanner is now successfully paired!

    For more help using the Socket Mobile Bluetooth Barcode scanner, check out Socket Mobile's user manuals here.

    Enable Auto Mode

    Auto Mode allows you to automatically scan a barcode without the cashier having to handle the scanner or press the scan button, simply by waving the barcode in front of the stationary scanner.

    This function requires a Socket Mobile Charging Stand. 

      Note

    The Socket Mobile 7Qi, 7Ci, and S700 do not support Auto Scan mode

    To enable Auto Mode:

    1. Pair and connect the scanner to your device prior to placing it in Auto Mode. The Scanner is not discoverable when in Auto Mode and in the Stand.
    2. Scan the barcode below:
      auto.png
    3. Auto Mode is now enabled. Place the scanner in the Socket Mobile Charging Stand.

      Important

    When the scanner is in Auto Mode, it will switch to presentation trigger mode when it detects power on the cradle pins.

    When the scanner is removed from the cradle it will remain in presentation trigger mode until the user presses the trigger, at which point it will switch to manual trigger mode.

    To re-enable Auto Mode, scan the above barcode again.

  • Setting up a Socket Mobile scanner for iPad

    1. Press and hold the small power button until the Bluetooth LED turns blue and the scanner beeps twice

    Socket-Scanner-S700-blue.png

    2. Your Socket barcode scanner is now powered on. For use with the iPad, you'll need to set the scanner to iOS mode.

    The scanner will automatically add your Retail POS products to a sale if iOS mode is running. Tapping other fields during iOS mode will open the on-screen keyboard.

    To enable iOS mode, scan the below barcode. The scanner will beep 3 times to confirm the mode change.

    socketios.png

      Tip

    Try scanning the following barcodes directly on the screen, if it does not work, print off this page and scan it from there. These barcodes will also be in the manual that came with your socket mobile scanner.

    3. Next, head to your iPad and tap Settings. Tap the Bluetooth menu to open the Bluetooth settings.

    iPad-Bluetooth-On.png

    4. Turn Bluetooth on. Your iPad will search for available devices to connect with. Once it locates the barcode scanner, Socket CHS, tap it to connect.

    5. Wait a few seconds until the Socket emits a single beep to indicate that the iPad has successfully paired with the scanner.

    Your scanner should now be set up and ready to go. To test that it is working correctly, open the Retail POS app and scan a product barcode that has already been added to Retail POS.

    Scanning one of these products should automatically add it to your sell screen.

    Trouble connecting the scanner?

    If the scanner is appearing in the Bluetooth list on your iPad but not connecting, tap the i icon and select Forget This Device. Next, hold down the two top buttons on the scanner until you hear 3 descending tones. You've now successfully unpaired the scanner.

    Try pairing the scanner again using the steps above.

    Scanning product, customer, and receipt information outside of the Sell Screen (Keyboard Mode)

    By default, the Socket Scanner will assume you are attempting to add a product to a sale when scanning a barcode. When you are scanning product information, such as the SKU when creating a product, or customer/receipt information outside of the sell screen, you can tell your Socket Scanner what you are doing by putting it into Keyboard Mode.

    Using this mode requires you to tap the correct field before scanning the barcode and delete the content in the field (for example, the customer search or product search field).

    To enable Keyboard mode:

    1. Disconnect your scanner from the iPad and scan the factory reset barcode below (the scanner will emit a series of beeps and turn off):

      Tip

    Try scanning the following barcodes directly on the screen, if it does not work, print off this page and scan it from there. These barcodes will also be in the manual that came with your socket mobile scanner.

    2. Next, turn the scanner back on by pressing and holding the power button, then scan the below barcode:

    Screen_Shot_2018-10-30_at_1.59.11_PM.png

    3. Once the Socket Scanner has emitted three beeps and the LED is flashing blue, reconnect your scanner to the iPad via Bluetooth.

      Tip

    This mode treats the scanner as a keyboard. If you need to access the standard on-screen keyboard, double-click on the scanner's power button.

    Scanner Disconnecting

    If both your iPad and Socket Mobile scanner are left unused for long enough, they will enter sleep mode. When the Socket scanner goes into sleep mode, it will be disconnected from the iPad. To reconnect your Socket Mobile scanner to your iPad, make sure that the Retail POS app is open and turn on the scanner as normal.

    Once you've done this, the scanner will take up to 30 seconds to automatically reconnect. It will beep when that happens.

    For more help using the Socket Mobile Bluetooth Barcode scanner, refer to Socket Mobile's user manuals here.

    Enable Auto Mode

    Auto Mode allows you to automatically scan a barcode without the cashier having to handle the scanner or press the scan button, simply by waving the barcode in front of the stationary scanner.

    This function requires a Socket Mobile Charging Stand.

      Note

    The Socket Mobile 7Qi, 7Ci, and S700 do not support Auto Scan mode

    To enable Auto Mode:

    1. Pair and connect the scanner to your device prior to placing it in Auto Mode. The Scanner is not discoverable when in Auto Mode and in the Stand.
    2. Scan the barcode below:
      auto.png
    3. Auto Mode is now enabled. Place the scanner in the Socket Mobile Charging Stand.

      Important

    When the scanner is in Auto Mode, it will switch to presentation trigger mode when it detects power on the cradle pins.

    When the scanner is removed from the cradle it will remain in presentation trigger mode until the user presses the trigger, at which point it will switch to normal manual trigger mode.

    To re-enable Auto Mode, scan the above barcode again.

  • Setting up a Socket Mobile scanner for Android

    1. Press and hold the small power button until the Bluetooth LED turns blue and the scanner beeps twice. Your Socket barcode scanner is now powered on.

    Socket-Scanner-S700-blue.png

    2. From the main menu, tap Settings > Hardware settings > Edit scanner > tap the plus (+) sign. edit-scanner-android.png
    3. Choose your scanner brand.scanner-brand.png
    4. Tap Connect scanner listed next to your scanner name. connect-scanner.png
    5. Reset your scanner by scanning the barcode below. Your scanner will turn off after scanning and will turn back on. Reset-scanner-mode.png
    6. Pair your scanner by scanning the barcode below. This will allow your scanner to be paired with your device. Tap Done. pairing-scanner-android.png
    Your scanner is now successfully paired and connected. 

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