Ecommerce+ Quick Start Package


Latest update: - Nat Dudley

Ecommerce+ Quick Start Package

Looking for further assitance around how to use Vend Ecommerce or after some expert tips and tricks around selling online with Vend? We now offer a two hour Ecommerce Quickstart package to ensure you are set up successfully to use Vend Ecommerce. You will be put in touch with a Customer Success Manager who will talk you through the best practices around managing and maintaining your Ecommerce store as well as making the most of the system going forward. Below is an outline of the package and what you can expect to cover in your two hour session:

To take advantage of this package you must first:

  • Have a merchant account setup with your chosen payment provider.
  • Understand your tax obligations.
  • Know how you want to charge for shipping.
  • Have Vend POS already setup.
  • Have all your products added and accurately setup in Vend POS

Setup

The first part of the Ecommerce+ training session will be focused on setting up your Ecommerce store beginning with turning on Ecommerce and linking it to a register in Vend followed by best setup practices surrounding:

  • Taxes
  • Shipping rates
  • Themes
  • Navigation bars
  • Payment type and options
  • SEO (search engine optimization)
  • Product Collections

You will also look into the following:

  • Optimizing products to be available online
  • Configuring your home page options, footers, social links
  • Configuring your other pages (Contact Us, Guides, etc)

Training

The second half of the training session will be focused on how to use Ecommerce on a day to day basis and maintaining your store going forward. It will include how-to's and best practices around:

  • Adding new products
  • Editing existing products
  • Viewing product information
  • Fulfilling a customer order
  • What payment looks like

This part of the session will also take you through:

  • The process of ordering a product
  • How the sales comes into to Vend in the history and the immediate effect that has on your inventory
  • What sales looks like in reporting
  • What the customer experience is like by running a test order
  • General ecommerce best practices towards selling online

Reach out to retail-coach@vendhq.com to speak with our team and learn more!

Important: This package must be used within 30 days of purchase.

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