Tyro integrated EFTPOS for Vend


Latest update: - Nat Dudley

Tyro Credit, Debit and PayPass™ payments in Vend on iPad, Mac or PC

Don't yet have a Tyro terminal?

Visit tyro.com to learn how to sign up for Tyro and rent your EFTPOS terminal. 

Tyro provides both in-store and mobile payment solutions that work with your Vend store on iPad, Mac and Windows.

Important: If you are using an iPad you will have to enable Tyro cookies in the iOS system settings. To do this, go to Settings ->Safari -> Block Cookies -> Never on your iPad.

What do you need?

To use integrated payments with Tyro, you'll need to:

How is it set up? 

1. Add the payment type

  1. Under your Vend Setup menu, navigate to the Payment Types page.
  2. Click 'New Payment Type'.
  3. From the payment type drop-down, choose 'Tyro' and give your payment type a name, for example 'Card' or 'EFTPOS'.
  4. Save the payment type.

2. Prepare the Tyro Terminal

Wireless models:  Turn the terminal on. Then, go to step 3 of the counter-top setup.

Countertop models:

  1. Plug in the USB cable (for USB models)

  2. Plug in the ethernet cable to your router

  3. On the terminal, press the 'Menu' button and find and open the 'Integrated EFTPOS' menu.

  1. Enter your admin PIN (which you can get from Tyro) and select 'Clear Pairings'. You are now ready to pair your terminal.

Enable Refunds

By default, refunds are disabled on Tyro payment terminals. You'll need to enable these before you're able to complete a refund in Vend. This process will need to be completed on each Tyro terminal.

To enable refunds, open the menu, and select 'Configuration'.

Choose the 'Refunds' option and enable refunds. You'll need to enter your Refund password. If you haven't set a refund password on your Tyro terminal, this will be your Tyro admin password. If you don't remember this, contact Tyro customer support on 1300 966 639.

Once refunds are enabled, you'll be able to process refunds from your Vend store.

3. Pair the Tyro Terminal with your browser

Important: Each terminal must be paired with the browser that will be using it.

If you are using Vend and Tyro, on a Mac or PC, follow the steps below to pair your Tyro terminal to your computer.

Using an iPad? Click here to learn how to pair your Tyro terminal with Vend on your iPad

  1. On the Tyro payment page in Vend, click the Configure your Tyro account with Vend link.

This will open a pop-up window with terminal configuration instructions.

You will need:

  • Your admin PIN, which you can get from Tyro.
  • Your Tyro terminal and Vend to be connected to the same network.

Choose your Tyro terminal type, and on your terminal:

1. Hit the 'Menu' button.

2. Navigate to and open the 'Integrated EFTPOS' menu.

3. Select 'Authorise POS'. A Merchant ID (MID) and Terminal ID (TID) will appear on the screen.

4. In Vend, input the Merchant ID (MID) and Terminal ID (TID). Click 'Authorise'.

5. Wait a few seconds, then hit 'start' on the terminal. This will pair the Tyro terminal with your Vend account. Click 'OK' on the popup message in Vend.

6. This will take you back to the payment set-up page. Click 'Save'.

If you would like to test the payment settings, edit the payment type and click the 'configure Tyro' link again. Choose 'I know what I'm doing', and click the 'Test' button.

Pair the Tyro Terminal with your iPad

If you are using an iPad with Vend and Tyro, follow the steps below to pair your Tyro terminal to your iPad.

  1. Open the side-menu again and this time navigate to Settings - Hardware.
  2. Under 'Tyro', click 'Pair Terminal'.
  3. Choose your device and on the terminal:
    • Hit the 'Menu' button
    • Input your admin PIN (provided by Tyro)
    • Navigate to 'Configuration' and open the 'Integrated EFTPOS' menu.
    • Select 'Authorise POS' or 'Pair with POS'. A Merchant ID (MID) and Terminal ID (TID) will appear on the screen.
  4. On Vend, input the Merchant ID (MID) and Terminal ID (TID). Click 'Authorise'.
  5. Wait a few seconds, then hit 'start' on the terminal. This will pair the Tyro terminal with your Vend account. Click 'OK' on the popup message in Vend.
  6. You can also choose to print your Tyro payment receipts via the inbuilt Tyro terminal printer or print them with your regular thermal printer. This setting only applies to EFTPOS receipts, not your normal Vend receipts. You can toggle this on and off from the Settings - Hardware screen in Vend.
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