How to set the default receipt paper size in OS X


Latest update: - Team Vend

By default OS X sets US letter as the 'Default paper size' under System Preferences -> print & scan. This can cause printing issues when trying to print to a thermal receipt printer such as the Star tsp100.

Please note there appears to be a bug in older versions of OSX (Leopard 10.6 and below) which prevents users from performing step 2 below. So while you can set a custom print size, Mac OSX 10.6 will not let you set a custom default print size. OSX 10.7 (Lion) work fine, and upgrading to this version will fix this issue.

How to set the default paper size

Step 1

  • In Google Chrome press Command + P

  • Click the drop down 'Paper Size' then select 'Manage custom sizes'

  • Click the + sign to create a new paper size, you can change the name by double clicking on 'untitled'

  • Please ensure the following settings settings.


    1_Screen_Shot_2011-11-12_at_8.45.47_AM_normal.png


    • Click OK to return to the print dialogue box

    • Click Cancel

    Step 2

    • Navigate to System preferences

    • Set your thermal receipt printer as your default printer

    • Set the paper size to the template you just created

       

      2_Screen_Shot_2011-11-12_at_8.50.59_AM_normal.png

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