Configure a Star TSP100 or TSP143 printer to open the cash drawer for PC or Mac

Star TSP100 or TSP143 series printers are reliable thermal printers and can be configured to 'open' the cash drawer on whenever a receipt (or indeed any document) is printed to them.

There are a couple of driver versions for the TSP100 series, depending on the model (FurturePRNT, ECO etc) and operating system. This article explains how to configure both models to fire the cash draw whenever a receipt is printed.

These basic steps for configuring printer preferences may also work for other printer models, such as Epson & Bixolon, though the option names may vary slightly.

Windows PC Mac

The cash drawer connects to your receipt printer, and is triggered to open when you finish a cash or cheque sale and the receipt is printed by the printer.

  Tip

If you are using the old sell screen you can manually open the cash drawer by clicking CTRL + E on your keyboard when in Vend.

To setup your Printer to open your Cash Drawer

1. Plug the RJ12 connector cable (the one that looks similar to a phone line) from the cash drawer into the receipt printer.

2. Next, head to your 'devices and printers' window on your computer.

3. Right click on your receipt printer, select printer properties -> device settings.

4. Once in here change the Peripheral Unit Type to 'Cash Drawer'

And set the Unit 1 and 2 options to 'Document Bottom'

  Tip

If you want your cash drawer to fire before the receipt prints you can set the Unit 1 and 2 options to 'Document Top'.

5. Save these settings and test it out by clicking CTRL + E on your keyboard when in Vend or perform a test sale.

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