Vend Support
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Knowledgebase
Overview
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Recent
Product News and Updates
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Important Notices
(12)
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Tax name migration
RESTORED: Unscheduled outage Sun 7th April NZT
A4 receipt printing in Google Chrome version 26
What's New in Vend
(39)
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Faster printing, clearer stock ordering, and more.
Widgets, PayPal improvements, Product Sales by Type report, better Pricebooks, and more.
Discounts on Register Closures, Posting to Xero by Account Code, Faster Quick Keys, and more.
Getting Started
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Getting Started with Vend
(12)
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Getting Started with Vend
General Setup
Recommended Hardware, Peripherals & Computer Specs
Video Tutorials
(13)
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Video Playlists: Tutorials
Video Playlists: Quick Tips
Video Playlists: Webinars
Using Vend
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Dashboard & Reports
(10)
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Exporting reports
User Targets
Dashboard Reporting
Sell
(22)
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How do I prompt for the User before a sale?
How can I print a note on a Receipt?
Stop discounts appearing on receipts in Vend
Products
(26)
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How do I export a stock order?
How do I reactivate a product?
Importing Composite Products into Vend
History
(3)
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How can I resend a receipt?
Reprinting a receipt in Vend
Reassigning a closed sale to a different register
Customers
(7)
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Adding a customer to Vend
Adding a Customer to Vend from the Sell Screen
Customer Management capabilities
Setup
(7)
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User roles and permissions
Replacing an obsolete tax rate
Adding a new user/cashier to Vend
Addons
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Xero
(15)
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Posting daily sales to Xero
Integrating account sales with Xero
Setting up & Mapping your Xero account in Vend
Shopify
(6)
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Shopify integration
Product & inventory integration between Vend and Shopify
Integrating Vend, Shopify & Xero
Payment Gateways
(10)
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Common questions about integrated card payments and merchant providers
How do I set up Authorize.net to accept payments?
How to let customers pay by in Vend by checking into my store on PayPal
Other Addons
(4)
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Magento CE & Magento Go integration with Vend
Plenfy Reward System & Vend
What is PeopleMine?
Hardware
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Receipt Printing & Cash Drawers
(9)
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How do I set up my Epson TM-T88V Printer to work on a wireless network?
Configure the default print size with a Star TSP-100
Configure a Star TSP100 or TSP143 printer to open the cash drawer (Windows & Mac)
Barcodes, Label Printers & Scanners
(9)
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Printing bulk run of barcodes
Setup a Zebra thermal barcode label printer
Compatible Barcode Scanners
Example Setup Guides: Mac & iPad
(3)
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What Hardware do I need to use Vend on an iPad?
How do I set up my iPad hardware?
How do I set up my barcode scanner for the iPad?
Support
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FAQ
(18)
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What does Vend offer for customer support?
Why does Vend not support Internet Explorer or Firefox?
Why do I sometimes see duplicate receipt IDs?
Troubleshooting
(16)
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Chrome crashes with "Something went wrong" error when printing receipts or barcodes
How to restore errored sales
Firefox will not load the Sell screen, saying "Loading"
Tips & Tricks
(26)
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How to create trackable gift vouchers!
Dealing with Stock Breakage
How to bulk delete products in Vend
Getting the most out of Vend Support
(2)
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Attaching a screenshot to a help request
Taking a Screencast for Vend Support
Community Forums
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Community Questions & Answers
(174)
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Barcode System
How do I keep track of what should be in my cash drawer?
Multiple Warehouses and 1 Shopify Website
Feature Requests
(717)
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Customize user roles / permissions or add new custom roles
Cash Float
Discounts Show Up On Invoice/Be Applied to Specific Products
Tips & Tricks by the Community
(7)
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Product search at the Sell screen using wildcard %
iPad Tips Please
Tax Exempt Workaround
Vend Partner Community
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Partner and Ambassador Q&A
(22)
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Welcome Vend Partners
Setup form to guide you through a Vend installation
Setting Up a Great Demo Store
API
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The Vend API
(6)
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Vend Merchant Integrations
Introduction to the Vend API
Simple PHP cURL Example
API Questions & Answers
(53)
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Request: webhooks!
Has anyone had custom reports built?
How to Update Product Price via the API?
Merchant Integration Requests
(26)
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Integrate Authorize.net
Integrate PayPal
Integrate with Tyro (Australia)
Add-Ons & 3rd Party Integration Requests
(27)
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Barcoding & label making apps
Display Order feed to remote screen for Cafe/Kitchen use.
mailchimp integration
Beta Forums
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Loyalty Beta
(6)
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Loyalty
Enabling Vend Loyalty
Adding customers to your loyalty program
Add-On Beta Customers Wanted
(4)
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Create Targeted Gift Offers with Kiind - Beta Testers Wanted
Website Builder accepting beta testers
Retail Analytics - Beta Partners Wanted
Training
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Upcoming Webinars
(3)
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Customer Q&A, Friday May 24 2013 10:00 AM - 10:30 AM NZST
Customer Q&A Thursday May 16 2013 6:00 PM - 6:30 PM NZST
Customer Q&A Thursday May 23 2013 6:00 PM - 6:30 PM NZST
Request a topic
(3)
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Modifiers
Multiple suppliers in product orders
Integration with Xero
Recorded Webinars
(13)
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Vend Perkville integration webinar
Vend Plenfy webinar
Vend Timely Integration webinar
